NetHosting Policies


Acceptable Use Policy

NetHosting has developed an Acceptable Use Policy with the following goals in mind:

  • To promote network reliability and superior performance
  • To avoid situations that may cause NetHosting to incur civil liability
  • To ensure the continued positive expansion of NetHosting's reputation
  • To promote appropriate uses of network and Internet resources
  • To preserve the privacy and security of individual users

The Acceptable Use Policy below defines the actions which NetHosting considers to be abusive, and thus, strictly prohibited. The examples named in this list are non-exclusive and are provided solely for guidance to NetHosting customers. If you are unsure whether any contemplated use or action is permitted, please send an email to support@nethosting.com and we will advise you.

Please note that the actions listed below are also not permitted from other Internet Service Providers on behalf of, or to advertise, any service hosted or connected by NetHosting, or connected via the NetHosting network. Furthermore, such services may not be advertised via deceptive marketing policies, as defined by the Federal Trade Commission Deception Policy Statement.

General Conduct

  1. Customers are prohibited from transmitting on or through any of NetHosting services, any material that is in NetHosting sole discretion, unlawful, obscene, threatening, abusive, libelous, hateful, or encourages conduct that would constitute a criminal offense, give rise to civil liability, or otherwise violate any local, state, national or international law.
  2. NetHosting services may only be used for lawful purposes. Transmission, distribution, or storage of any information, data or material in violation of United States or state regulation or common law is prohibited. This includes, but is not limited to, material protected by copyright, trademark, trade secret, or any other statute. NetHosting reserves the right to remove such illegal material from its servers.
  3. The customer is responsible for keeping his billing data with NetHosting current and accurate. Furnishing false data on the sign up form, contract, or online application, including fraudulent use of credit card numbers, is grounds for immediate termination, and may subject the offender to civil or criminal liability.
  4. The resale of NetHosting products and services is not permitted, unless specifically permitted and documented in a written agreement.

System and Network Security

  1. Customers may not attempt to circumvent user authentication or security of any host, network, or account ("cracking"). This includes, but is not limited to, accessing data not intended for the Customer, logging into a server or account the Customer is not expressly authorized to access, or probing the security of other networks (such as running a SATAN scan or similar tool).
  2. Customers may not attempt to interfere with service to any user, host, or network ("denial of service attacks"). This includes, but is not limited to: flooding of networks, deliberate attempts to overload a service, and attempts to "crash" a host.
  3. Customers may not use any kind of program/script/command, or send messages of any kind, designed to interfere with a user's terminal session, via any means, locally or by the Internet.
  4. Users who violate systems or network security may incur criminal or civil liability. NetHosting will cooperate fully with investigations of violations of systems or network security at other sites, including cooperating with law enforcement authorities in the investigation of suspected criminal violations.

Email

  1. Harassment, whether through language, frequency, or message size, is prohibited.
  2. Customers may not send email to any person who does not wish to receive it. If a recipient asks to stop receiving email, the Customer must not send that person any further email.
  3. Customers are explicitly prohibited from sending unsolicited bulk mail messages ("junk mail" or "spam"). This includes, but is not limited to, bulk-mailing of commercial advertising, informational announcements, and political tracts. Such material may only be sent to those who have explicitly requested it.
  4. Malicious email, including, but not limited to "mailbombing" (flooding a user or site with very large or numerous pieces of email), is prohibited.
  5. Forging of header information is not permitted.
  6. NetHosting accounts or services may not be used to collect replies to messages sent from another Internet Service Provider, where those messages violate this Acceptable Use Policy or the Acceptable Use Policy of that other provider.
  7. These rules apply to other types of Internet-based distribution mediums as well, such as RLG's Ariel system (a system for sending FAX-like documents over the Internet). USENET postings have their own regulations; see below.

IRC (Internet Relay Chat)

  1. NetHosting is not liable for the content of any communications made on IRC.
  2. IRC robots ("bots" or "clones") may not be run from NetHosting shell accounts.
  3. Customers may not attempt to impersonate others or use IRC anonymously by disguising their hostname or username.
  4. Customers are prohibited from using IRC scripts or programs that interfere with or deny service to other users on any server or host. Customers are also prohibited from engaging in activities which harass other users. This includes, but is not limited to "flooding" (rapidly entering text with the intent to fill the screens of others), "flashing" (disrupting terminal emulation), "takeovers" (forcibly seizing operator privileges), attempting to send private messages to those who do not wish to see them (via "ignore"), attempting to return to a channel after being banned from it, and other disruptive behaviors.

Your Consent
By using NetHosting's services, you consent to our Acceptable Use Policy and agree to the terms and guidelines detailed above. If any changes are made to our Acceptable Use Policy, we will post those changes on this page so you are always aware of all policy requirements.

Report Abuse
Reports of activity in violation of this policy may be sent to abuse@nethosting.com. If you have a question specific to our AUP, email support@nethosting.com.

Concerns and Comments
Questions or concerns about our policies and SLA?

Email or call us at service@nethosting.com or toll-free at 1-888-504-4678.
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