MUST READ: What the Shellshock Hack Means for Your Site

Shellshock (AKA the Bash Bug) is being called the most serious security flaw since Heartbleed made headlines back in April. Discovered just this past Wednesday, September 24th, its threat level was given a 10 out of 10 on the Richter scale of security flaws, the Common Vulnerability Scoring System, while Heartbleed was rated at a 5.

What makes it so serious?

While the Heartbleed hack exposed sensitive data to hackers, Shellshock enables hackers to hijack the command line interface of any Unix-based operating system using the Bash command shell. The hacker can then commandeer the system, install programs, and run commands without the user’s knowledge.

Who is affected?

Unix-based operating systems, including any system running Linux or Mac OS.

What can you do to protect yourself and your system?

Protecting yourself from the Shellshock hack will require that you manually install the manufacturer issued patch to fix the Bash shell exploit.

We highly recommend that you or your IT personnel address this issue immediately as this software hack exposes your system to significant risk, or call our support team at 888.504.4678.

Install the patch

Follow this link for simple instructions on how to patch your system.

Give us a call

Our support team is available to provide additional information on the Shellshock hack as well as repair your system’s potential vulnerability. Standard support fees will apply.

Additional Reading

“Why the Bash Shellshock Bug Could be Even Worse Than Heartbleed.”

“How to patch bash for shell shock on CentOS, Ubuntu, etc.”


  1. Renee Terry September 29, 2014

    Is my site affected by this new bug and if so what needs to happen.

    1. Rebekah Perkins September 29, 2014

      Hi Renee, one of our reps will need to take a look at your account to let you know for sure about the status of your site. If it is on a shared hosting account, we’ve already made the necessary patches and your site is protected, but if it is not (such as a dedicated hosting account), more attention may be required. Feel free to click on the “live chat” tab on the left to talk directly to one of our reps, or give us a call at the number in the post. Thanks!

  2. jim wolf September 29, 2014

    Please let me know of estimate and tasks via email to complete this fix. Thanks. Jim.

    1. Rebekah Perkins September 29, 2014

      Hi Jim, click the “live chat” tab on the left to start a chat with one of our reps, or you can call the number in the post to talk to someone directly over the phone. They’ll be able to look you up in our system, of you’re a current customer, give you more info about the status of your website and start a support ticket for you if necessary. Thank you!

  3. Michelle Rivero October 16, 2014

    Thanks for the informative post! Its always safe to have your website protected and when things like the “Shellshock hack” happens then its important for us to be prepared.

Leave a comment

Please fill out CAPTCHA * Time limit is exhausted. Please reload CAPTCHA.